Financial Wellbeing Challenge FAQ

FAQs

Do I need to be a member of the Pavelka House for Cisco to take part?

You do not.

The Pavelka App is the challenge platform and you will not be able to find it on the previous Pavelka House for Cisco browser page or app.

Do I have to download The Pavelka App to take part?

Of course, you do!

Become a member now and get started, download the app via the iOS App Store or Google Play and unlock the app using the key: CiscoHouse.

Does my existing Pavelka House for Cisco membership carry over to the new app?

No. The Pavelka App is a brand new, native application that has no links to the prior Pavelka House for Cisco site and memberships cannot be migrated over.

However it is very easy to set up an account on The Pavelka app, and takes no longer than a few minutes.

How do I access the challenge?

See a video of the process here
Download The Pavelka App via the iOS App Store or Google Play and unlock the app using the key: CiscoHouse
Click on the three dots "more" icon on the app homepage and select "Challenges"
From the challenges menu, select The Financial Wellbeing Challenge to take part
Join the challenge Webex space (using VPN)
From Monday April 29, complete our easy to implement suggested steps to improve your financial wellbeing and share your progress via the challenge feed.

What is the duration of the challenge?

Join the Financial Wellbeing Challenge in the Pavelka App from Monday, the 15th April, 2024 to Friday, the 26th April, 2024. We will kickoff the challenge across all Cisco regions from Monday, the 29th of April, completing on Friday, 10th May 2024.

How is the challenge delivered?

A choice of daily suggested activities via The Pavelka App
Community support and encouragement via the app, Webex and our buddy programme
On demand financial learning resources via this site
Access to a Webex Teams Space to share learnings and chat with our Pavelka Experts

How do I take part?

Taking part is easy, just follow these easy steps:

From the 29th April, complete either a practical or goal based task as suggested on the challenge page
Tick the task completed box and post an image or reflection of your activity on the app (these will be tracked for the challenge)
Once your post is shared your activity is complete! We encourage you to discuss your progress and findings in the challenge Webex space or with your buddy.

How do I download the new Pavelka app to take part?

Become a member now and get started, download The Pavelka App via the iOS App Store or Google Play and unlock the app using the key: CiscoHouse.

See a video of the process here.

How much time will the challenge take?

The simple practical tasks may take only a a few minutes of your time, while the more strategic goal tasks will take a varying amount of time. It's important to remember though that you will get out of the tasks what you put in, so if you have the time we highly recommend trying the goal tasks.

Even completing both daily tasks may take you less than an hour!

What equipment will I need to complete the challenge?

Access to the internet on any modern device; (i.e. tablet, laptop, or phone) and time, are all you really need. All of our materials are linked electronically for you to access and complete paperlessly. Many of these activities do not require anything other than your attention and commitment.

What language is the challenge delivered in?

This challenge is a multilingual experience.

It is delivered in English with key on-demand content, available to participants in Chinese, Korean, Japanese, French, Spanish and Portuguese.

You may notice that some of the additional learning resources differ by region, as we have provided a list of regional partners and suppliers for you via this website.

What are the challenge levels?

This is the second year of the Financial Challenge, as such you may have taken part previously. To ensure that you can continue your journey we have introduced levels:
Level one - the original experience and actions. This is perfect for anyone new to the challenge or looking for a simpler set of actions.
Level two - a new set of actions designed to further prepare you for future life events. Maternity, growing children, retirement and passing on your wealth.

How do I change challenge levels?

To change levels, log into the challenge and open the daily activities tab. At the top of this section, please select level 2 using the slider.

Confirm that you want to change levels (previous progress will be lost).

Now browse and complete the level two actions.

If I change levels, what happens to my progress?

If you switch levels, your previous challenge progress will be lost. This is because you are starting a new experience and may want to access the complete set of actions for your new level.

The actions for previous days will be open and available to you, so catching up and completing previous days is simple

Am I able to swap my buddy for someone else?

We highly encourage that you stay with your assigned buddy and be pro-active in communication. Should there be any challenges that arise, do attempt to resolve between both of you, or reach out to your fellow colleagues in your respective regions to check if anyone else would like to pair up with you.

How do I get assigned a buddy?

The Pavelka team will assign a buddy to you if you have indicated your interest in the Registration Form. You will receive an email with buddy instructions, as well as the contact email of your buddy.

How can I be a great buddy?

Be of service and connect on a human-to-human level. Practise listening and communicating with empathy. Be present for them and their experience!

What happens if my buddy is not responding or replying?

Please do give 1-2 days for your buddy to respond (we are all busy people!). Alternatively, you may attempt to contact them individually on Webex. If you have not received a response from your buddy after several days, you may choose to proceed without a buddy or contact support@pavelka.co.uk for assistance, where we will try and pair you up with someone else.

Support is available Monday - Friday 9 am - 5 pm GMT.

How do I know if my buddy will reach out to me? Who makes the first contact?

It does not matter who reaches out first. To enhance learning, do reach out as soon as possible!

Can I use other features on The Pavelka App while the challenge is running?

Yes, and we actively encourage it. You will still be able to access our launch content and features. We recommend that you explore The Pavelka App as you further refine your healthy lifestyle.

Can people outside Cisco take part in the challenge?

Not at the moment. You must enter a valid cisco.com email address to sign into the app.

Is the Challenge available to both blue and red badge employees?

Not at the moment. Red badge vendors from the USA are not able to access the app or challenge.

I’m unable to log into The Pavelka App

Before you can enter The Pavelka App it must be unlocked using the key CiscoHouse. Once you have unlocked the app, use your Cisco email address to create your account.

The app technology isn’t working as expected/I have another question.

Please contact our tech team via the email address support@pavelka.co.uk for further advice and support.

Support is available Monday - Friday 9 am - 5 pm GMT